Customer service is one of the most vital yet overlooked paths to profitability. It's time to consider how to harness the power of customer service.

Avoid these 3 social media newbie business blunders

The internet is where people go to discuss their favorite sports teams, politicians, recipes — you name it. This is especially true for customers. You can find out how much people love or hate your business by what you see via Facebook, Instagram, Pinterest, Twitter and other social media platforms.